David Hoang is a design executive known for leading design and product design teams at high-growth tech companies, with a focus on AI-enabled products and scalable design systems. He currently serves as VP / Head of Design, AI at Rovo AI, overseeing the company’s design strategy and the integration of AI capabilities into its product experiences. His career includes leadership roles at Replit, Webflow, One Medical, and Atlassian, where he helped scale design organizations, drive brand and product design, and champion human-centered design in fast-moving environments.

He emphasizes a collaborative, human-first approach to product development, aims to democratize access to powerful AI tooling, and frequently shares insights on design leadership, developer tooling, and AI-native product strategies.

Thom Rimmer leads Product Design at Intercom, driving the design of Fin.ai—the #1 AI Agent for Customer Service. He builds fast-moving, high-performing teams that deliver AI-first product experiences with clarity and impact. Over the past two decades, he’s been both a builder and a design leader—solving complex problems, scaling teams, and embedding design into the strategic foundation of the companies.

He’s led distributed product design, brand, and research teams across SaaS and agency environments, taking products from 0→1 and building cutting-edge AI native systems.