2025
/
Masterclass
Leading designers who work with external clients
Learn how to build a strong design team, maintain culture, and support your people in an agency setting while helping them build lasting client relationships.
Who is it for?
This masterclass is for early design leaders, especially those managing teams in an agency environment or transitioning from an individual contributor (IC) role into leadership. It focuses on helping you navigate the challenges of leading client-facing design teams.
Top 3 Outcomes
#1
How to build and maintain team culture in an agency setting.
#2
Practical ways to support designers working directly with clients.
#3
How to help your team create strong and lasting client relationships.
About the Facilitator
Szymon is Head of Product Design at tonik, an agency working with early-stage startups, where he leads a team of 15 designers. Before this role, he worked as a product designer, always focusing on the end-user experience, believing that how users feel directly influences business success. He believes the right people are key to a team’s success and is dedicated to supporting his team behind the scenes, helping them grow and tackle any challenges that come their way.