2026
/
Masterclass
Design leaders are often expected to influence business decisions without being given a shared language to do so. This course focuses on helping designers and design leaders translate design thinking, quality, and user value into terms that resonate with business stakeholders. The session centres on advocacy, not persuasion tricks. Participants learn how to frame design work in relation to business goals, risk, outcomes, and trade offs, especially in environments where design is still seen as a service rather than a strategic partner.
Who is it for?
This course is for designers and design leaders who regularly need to justify design decisions, influence prioritisation, or explain the value of design to non design stakeholders.
Top 3 Outcomes
#1
How to translate design value into business outcomes
#2
How to frame conversations that build trust and influence
#3
How to represent design as a strategic partner, not a service
Facilitating this session:
He is a transformational leader with a proven track record of scaling organisations, driving international expansion, and building high performance executive teams. Over more than two decades, he has led complex digital transformation initiatives across retail, financial services, FMCG, telecommunications, travel, life sciences, and government, consistently delivering growth and long term value through innovative products, capabilities, services, and operating models.
As both an executive and advisor, he has previously combined hands on P&L ownership with board level engagement, aligning strategy, operations, and innovation to deliver measurable outcomes. His leadership approach is grounded in clarity of vision, empowered teams, and the development of sustainable growth models.
His career highlights include leading multi market international expansion that enabled double digit revenue growth, delivering enterprise wide digital transformations for global brands with significant cost efficiencies and customer experience improvements, building and mentoring leadership teams capable of scaling rapidly while maintaining strong governance and performance discipline, and representing organisations as an international keynote speaker recognised for thought leadership in digital, e-commerce, and customer experience.
