Hugo Filipe Costa is a product design leader with over 18 years of experience in design, product, and innovation. He currently leads design at Manychat, with AI, conversational design and design system oversight. His expertise encompasses design management, strategy, and cross-functional collaboration, with a proven track record in building and coaching high-performance teams. He previously led design at Talkdesk and Feedzai where he was responsible for ML, platform and data experiences whilst scaling the product design practice and operations.

Hugo holds a Master degree in Design Management, focusing on design's role in innovation and leadership within distributed and multicultural organisations. Beyond product and leadership focus, he frequently engages in training and mentorship for product design, UX and accessibility students.